Apple Could Face Scrutiny Over Standard Warranty Duration On Products In The EU

Posted on: October 1, 2012

  • In: Scatterbrained
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If you are unaware… now you shouldn’t be… Apple: Shame on you; again…


Apple has faced heat in Italy over its standard consumer product warranty, which offers consumers protection against manufacturer-caused defects and failures for one year, and now it looks like that might lead to even more trouble across the European Union, according to a new letter from EU Justice Commissioner Viviane Reding. In the letter, Reding asks member countries to find out whether Apple might be failing to notify customers of their “automatic and free-of-cost entitlement to a minimum two-year guarantee under EU law.”

In the letter obtained by Bloomberg, Reding calls Apple’s practices “unacceptable,” a sentiment in keeping with an earlier decision by Italy’s Antitrust Authority to begin proceedings in July in order to get Apple to change its marketing tactics around warranties or else face fines and a potential product ban. That followed a $1.2 million fine last December from an Italian judicial body over how warranties…

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