call off the hounds…
Posted March 21, 2012on:
- In: Bellyachin'
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Well… I am back, call off the hounds!
Although it did NOT go as GRAVATAR insisted it would. I have NO idea if Gravatar will work now as it required my WordPress password and said to REMEMBER that it CHANGED my password, so I could sign in to WordPress. Someone FORGOT to inform WordPress of this development and I had to re-set my password here again. Wonder if Gravatar is still going to work? I guess that’s the 64-million dollar question.
Then I ask to set up my Account Information. Fair, don’t’ch’a think? (I thought so!) Apparently they didn’t.
HAL: “Enter password khrys.”
ME: “What, again!?!” Muttering oaths and entering that long, confusing password I choose so it wouldn’t get hacked; hit enter; page changes; I see a bunch of blank spaces and I take a breath. (Probably shouldn’t have done that…)
Instantly a warning from internet explorer pops up: “Go here and you’re dead!”
Are you serious!? The ACCOUNT INFORMATION is NOT stored on a secure server???
Yah, okay. Let’s see. Hmmm… Well, I guess click ‘YES’, I DO want to view ONLY the items that were delivered securely. TOO BAD! Now, Internet gets in on the act…?
INTERNET EXPLORER: “Nope, can’t let you do that, khrys.”
ME: “Why NOT?”
(Bet YOU know what’s coming next…) Nothing. No explanation, just a page announcing Internet Explorer has decided, for my safety, to cancel navigation to the webpage. Uhm, thanks?
Nevertheless, I really NEED to get to that site. I NEED to know what information Yahoo is busily spouting about me that I haven’t had the chance to corral yet. After several aborted attempts, I give in and click help.
OH LAWRD!!! WHY do sites even bother with a help desk if they’re going to send you to a data-bank and request YOU do the work to fix your UNIQUE issue. IF I COULD I WOULD HAVE DONE SO ALREADY! *sigh*
Okay. I’ll play. Hmmm, how do I describe this issue?
- Can’t sign in? Nope, just suggests checking spelling and making sure I’m using the correct password.
- Can’t reach Account Information? Nope, suggests clicking Account Information. Uhm, thanks.
- Unable to change information? Nope, Go to Account Info…and so on.
- Continually telling me to do things that, really, BEFORE you HIT help you should have checked. (Kinda like telling you to unplug the appliance before servicing. Uhm, I carried it forty miles, I’m sure it’s unplugged.)
FINALLY, I spot the little, tiny, ‘IF ALL ELSE FAILS’ box, and click. YES! Now we’re getting somewhere. Okay let’s see, what do they want?
Hmmm. Enter info as I’m going along. Wants my postal code. Why? I haven’t entered it anywhere yet, how is it going to help you verify it’s me? Okay. Whatever. Enter fake postal code. Oh, wants the one for my work, too. Okay, another fake code. (Those are so easy to fake.)
Wants a lot of other info, but at least THAT’S not ‘starred’ so I can ignore it.
Now, after entering the EXACT problem, it (help desk) requests screenshots. Really? Why couldn’t you have mentioned THAT at the outset. You know, “Please have screenshots and exact addresses and a few drops of blood for analysis.” (Ok, so the blood is my idea…)
Well, I am afraid I won’t be able to get back here so I am just going to send what I have already and hope.
Hope for what, I don’t know. I do know I’ve heard nothing in two days, so, yup. I tried again. This time WITH addresses and screenshots. OH! Hey? Wait a minute? Oh, of course. Yahoo has glazed the pages so you CAN’T get a screenshot. *Blighters*. Well, at least I’m able to copy all the info “long-hand”.
Got an answer.
HAL: “Please sign OUT and then sign back in. Sometimes caches…blah, blah, blah…” Yeah. I know that. Already tried it. Idea TWO: “If the above does not work, please sign into these three sites and tell us WHICH ONE you’re having trouble signing into with your password.”
Errr…Could you please READ what I sent? My PASSWORD IS FINE! It’s the site that’s f*cked up!
Yet, again, I TRY their suggestions. And meet with similar results.
Although, finally, I was able to get in, change ONE thing, before I was again booted. Hmmm, maybe…?
By hitting ‘go back’ and such, I was able to change the IMPORTANT (TO ME) stuff.
Like sign me out after ONE day, NOT two weeks! I mean, really? The default is sign me out after TWO WEEKS? By then my account is hacked and I will no longer control it. I managed to include two, new, FAKE postal codes, so, now if they’re looking for me, I wish them lotsa luck. IN ADDITION, I managed to sign OUT…I think.
So, while I would like to explore and figure out Yahoo, unless their help desk comes through, I feel this will be one useless platform that will be deleted as soon as I figure out HOW to delete an account at Yahoo. (I am quasi computer savvy. I KNOW either what needs to be done, and don’t know how to do it. Or I have no idea how to do it and hope that by following instructions I will not be the only one left as the pool water drains.)
What probably irritates me the most, is that I follow ALL the instructions when signing up to something to AVOID these issues. I read all the articles, (do too!). Even when I signed up for WordPress, I ran into the same issue-type things. I worry maybe I’ve lost my ability to follow directions. At least, I believe the issues in here are now tackled and dealt with. I believe the only issue I now find with WordPress is HOW to find OTHER people’s blogs to read. What if I don’t WANT to read the ones they plop on the front, (which, by the way, once I’m signed in, I can’t find again.)
It would be very convenient when I clicked a topic, I was given a LIST of ALL the blogs that have chosen THAT topic as their ‘genre’, then, at my leisure, I could peruse and choose which I liked. I guess I’ll just stick with things the way they are for now and hope I can figure out how to find others in here – WITHOUT having to KNOW them first.
Anyway… thank you for watching over my blog and seeing that I returned safely! *smile*
PS: For that fellow who’s trying to write a thousand words a day, I just don’t understand the issue. this is almost, and will be by the time I’m done, OVER eleven hundred words. And this is just the FIRST thing I’ve written today. (Maybe I’m a freak?) Okay… tomorrow. Fuzzy Brain… How to shave it…
OH: HAL? He’s the computer in Space Odyssey 2000? Nothing to do with Yahoo at all. (1188 words.)